Contact us

Call us

01223 553 998

Email us

support@ocr.org.uk

Feedback

At Cambridge OCR we aim to provide consistently great customer service and your feedback is invaluable in helping us to achieve our goal. For questions about our events, qualifications, products and services, please get in touch with our customer support centre. You should recieve an email to provide feedback after your event. To leave your feedback on anything else, please use our feedback form.

Complaints

We are committed to providing a high quality service but understand that sometimes things can go wrong. We welcome your comments and want to resolve your complaint as efficiently as possible. Please click here for our complaints process.

Cyber security, phishing and scams

Remember to remain alert to phishing attacks and scam attempts. These are becoming more sophisticated and are increasingly difficult to spot.

Please be extra-vigilant to make sure you maintain cyber security and data protection practices to help keep our organisations safe:

• If you receive a suspicious email from Cambridge OCR, please make your IT department aware and get in touch with us immediately.
• If anyone asks for your password – even if they claim to be from OCR – please refuse, make your IT department aware and get in touch with us immediately.
• If you receive an unannounced visit from a Cambridge OCR representative, please make sure you can verify their identity – if you have any concerns, please contact us.
• For guidance on cyber security, please visit the National Cyber Security Centre website at www.ncsc.gov.uk, and search for ‘schools’ to find practical resources for schools and colleges.

You should also refer to the JCQ guidance for centres on cyber security and data protection.